Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 3, 2026
Records Detective ("we," "our," or "us"), operated by Records, Inc., a Delaware Corporation located at 16192 Coastal Highway, Lewes, Delaware 19958, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at vin.recordsdetective.com.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Billing information and payment details (processed securely via Stripe)
- Account credentials
- Communication preferences
Vehicle Information
When you use our VIN lookup services, we collect:
- Vehicle Identification Numbers (VINs) you search
- License plate numbers (if using plate lookup)
- Search history and generated reports
Automatically Collected Information
- IP address and browser type
- Device information
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our vehicle history report services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
- Secure Payments: Payment processing is handled by Stripe, a PCI-DSS compliant payment processor
- Access Controls: We limit access to personal information to authorized personnel only
- Regular Audits: We regularly review our security practices and update them as needed
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services (e.g., payment processing, hosting, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
To exercise any of these rights, please contact us at [email protected].
Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze site traffic and usage patterns
- Improve our services
- Serve personalized advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
Advertising & Analytics Partners
We partner with third-party advertising and analytics companies to better understand how you use our website and to serve you relevant advertisements. These partners include:
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information about your use of our website, including your IP address. This information is transmitted to and stored by Google on servers in the United States. Google may use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. For more information on how Google uses data, visit Google's Privacy Policy.
Google Ads & Remarketing
We use Google Ads to display advertisements on third-party websites after you have visited our website. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to:
- Inform, optimize, and serve ads based on your past visits to our website
- Report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website
- Use data gathered from your visits to personalize ads across the Google Display Network
Third-Party Advertising
Third-party vendors, including Google, show our ads on sites across the Internet. These third parties may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the Internet and use that information to provide measurement services and target ads. The information collected may include your IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
Your Advertising Choices
You have choices regarding the collection and use of your information by third-party advertisers:
- Google Ad Settings: You can opt out of Google's use of cookies for advertising by visiting Google Ads Settings
- Network Advertising Initiative: You can opt out of interest-based advertising from NAI member companies at NAI Opt-Out
- Digital Advertising Alliance: You can opt out at DAA Opt-Out
- Your Online Choices (EU): If you are in the European Union, you can opt out at Your Online Choices
Please note that opting out does not mean you will no longer receive advertisements. It means that the advertisements you see will not be personalized based on your interests.
Do Not Track Signals
Some web browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our website does not currently respond to "Do Not Track" signals. However, you can opt out of certain tracking as described in the "Your Advertising Choices" section above.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which the information is collected, the purpose for collecting the information, and the categories of third parties with whom we share the information.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. We do not sell personal information in the traditional sense, but some data sharing for advertising purposes may be considered a "sale" under CCPA.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your California privacy rights, please contact us at [email protected] or call us at the number provided in the Contact section. We will verify your identity before processing your request.
Categories of Personal Information Collected: In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, IP address), commercial information (transaction history), internet activity (browsing history, search history), and geolocation data.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
General Support: [email protected]