Terms & Conditions
Please read these terms carefully before using our services.
Last updated: January 3, 2026
1. Agreement to Terms
By accessing or using Records Detective's website and services at vin.recordsdetective.com ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service. Records Detective is operated by Records, Inc., a Delaware Corporation located at 16192 Coastal Highway, Lewes, Delaware 19958.
2. Description of Service
Records Detective provides vehicle history reports and related information services based on Vehicle Identification Numbers (VINs) and license plate lookups. Our services include:
- Vehicle specification and history reports
- Market value estimates
- Recall information
- Title and auction history
- Active listing information
3. Account Terms
- You must be at least 18 years old to use this Service
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account and password
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- One person or entity may not maintain more than one account
4. Subscription & Payment
Billing
- Subscription fees are billed in advance on a monthly basis
- All fees are non-refundable except as expressly stated in our Refund Policy
- You authorize us to charge your payment method for all fees incurred
- Prices are subject to change with 30 days notice
Subscription Plans
- Basic Plan: $4.95/month - 10 vehicle reports
- Standard Plan: $14.95/month - 15 vehicle reports
- Premium Plan: $30/month - 30 vehicle reports
Lookup Credits
- Lookup credits reset at the beginning of each billing cycle
- Unused credits do not roll over to the next billing period
- Each VIN or license plate lookup consumes one credit
5. Cancellation & Refunds
- You may cancel your subscription at any time through your account settings
- Cancellation takes effect at the end of the current billing period
- No partial refunds are provided for unused portions of a billing period
- First-time subscribers may request a full refund within 7 days of purchase
For complete details, please see our Cancellation & Refund Policy.
6. Disclaimer of Warranties
Important Notice
Vehicle history reports are compiled from various third-party sources. While we strive for accuracy, we cannot guarantee that all information is complete, accurate, or up-to-date.
- The Service is provided "as is" and "as available" without warranties of any kind
- We do not warrant that the Service will be uninterrupted or error-free
- Vehicle reports should be used as one of many tools when making purchasing decisions
- We recommend always having a vehicle inspected by a qualified mechanic before purchase
- We are not responsible for decisions made based on our reports
7. Limitation of Liability
To the maximum extent permitted by law, Records Detective shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Damages arising from reliance on information in our reports
- Damages resulting from unauthorized access to your account
- Any other damages arising from use of the Service
Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
8. Prohibited Uses
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Resell, redistribute, or commercially exploit our reports without authorization
- Use automated systems to access the Service (scraping, bots, etc.)
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Use the Service for any illegal or fraudulent purpose
9. Intellectual Property
The Service and its original content, features, and functionality are owned by Records, Inc. and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which should survive termination shall survive.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Delaware.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us:
Company: Records, Inc.
Address: 16192 Coastal Highway, Lewes, Delaware 19958
Email: [email protected]
Phone: +1 (877) 386-1143